National Health Scheme Contacts
The SPPA telephone system utilises voice recognition technology which allows callers to say the name of the person they wish to speak to ensuring that they get through to the Person they want first time.
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To contact the SPPA please dial 01896 893000.
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Upon dialling this phone number you will be greeted with an option to say the name of the person or department you wish to speak to.
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If you know the name of the person you wish to speak to please say their full name, otherwise consult the table below for the appropriate keyword which will ensure you get to the department you want.
| National Health Scheme |
| Team /Keyword |
Areas Covered |
E-mail |
Telephone |
Fax |
| NHS Awards |
Responsible for the administration of all types of pension event, including age retirement, ill health retirement, death and family benefits. |
 |
01896 893000 |
01896 893214 |
| NHS Transfers |
Responsible for all transfers into and out of the scheme. |
|
01896 893000 |
01896 893214 |
NHS Service
GP Practice Staff |
Responsible for general record maintenance, refunds, additional pension, MHO and special class queries and the administration of GP Practice staff membership. |
|
01896 893000 |
01896 893214 |
| Records Management |
Responsibe for data requests between employers and SPPA |
|
01896 893000 |
01896 893214 |
| Injury Benefits |
Responsible for the administration of the Injury Benefit Scheme available to most NHS employees. |
|
01896 893000 |
01896 893214 |
| NHS Practitioners |
Responsible for all aspects of pension administration for General and Dental Practitioners. |
|
01896 893000 |
01896 893214 |
| Payroll |
Responsible for pensions and benefits in payment. |
|
01896 893000 |
01896 893214 |
| Stakeholder Liaison Team |
Responsible for the NHS Choice exercise, complaints, disputes and ministerial correspondence, maintaining internet content, updating forms and guides and future data interfaces. |
|
01896 893000 |
01896 893214 |
Alternatively, you can write to us at:
Scottish Public Pensions Agency
7 Tweedside Park
Tweedbank
Galashiels
TD1 3TE
