Scottish Teachers Scheme Contacts
The SPPA telephone system utilises voice recognition technology which allows callers to say the name of the person they wish to speak to ensuring that they get through to the person they want first time.
- To contact the SPPA please dial 01896 893000.
- Upon dialling this phone number you will be greeted with an option to say the name of the person or department you wish to speak to.
- If you know the name of the person you wish to speak to please say their full name, otherwise consult the table below for the appropriate keyword which will ensure you get to the department you want.
Teachers Scheme
When contacting us, please include your Superannuation Number |
| Team /Keyword |
Areas Covered |
E-mail |
Telephone |
Fax |
| Teachers Benefits |
Responsible for all types of pension award including age retirement, early retirement, ill health retirement, death and family benefits. |
 |
01896 893000 |
01896 893214 |
| Teachers Service |
Responsible for all transfers into and out of the scheme, general record maintenance, refunds and additional pension. |
 |
01896 893000 |
01896 893214 |
Records Management
|
Responsible for data requests between employers and SPPA |
 |
01896 893000 |
01896 893214 |
| Payroll |
Responsible for all pensions and benefits in payment. |
 |
01896 893000 |
01896 893214 |
| Stakeholder Liaison Team |
Responsible for the NHS choice Exercise, complaints, disputes and ministerial correspondence, maintaining internet content, updating forms and guides and future data interfaces |
 |
01896 893000 |
01896 893214 |
Alternatively, you can write to us at:
Scottish Public Pensions Agency
7 Tweedside Park
Tweedbank
Galashiels
TD1 3TE