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SPPA IT Project

In October 2015, the SPPA awarded a contract to Capita Employee Benefits to implement a new, integrated pensions administration and pension payroll system named 'PS Pension project.

Following some press coverage on the SPPA IT project, we would like to reassure our customers that our focus, as it was throughout this project, is to safeguard services for our customers.

This will ensure that pensions continue to be paid on time and that we support scheme members appropriately.

There is no change in the service that SPPA provide and we will continue to put the customers' needs at the heart of our service delivery and work on business solutions to enhance the customer experience.

Yesterday the Auditor General signalled her intention to prepare a report on the PS Pension project in 2019 once negotiations between SPPA and Capita Employee Benefits have concluded. For commercial reasons neither Audit Scotland nor SPPA can comment on the negotiations.

Link to Scottish Government Website