Privacy Notice

This privacy notice tells you what to expect when SPPA collects personal information and details of Crown Copyright.

1. People

You can ask us for personal information we might hold about you. We will usually only hold information about you if you are a member of one of our pension schemes. We deal with these requests under the Data Protection Act 1998. We charge a £10 fee for responding to these requests. We respond to requests within 40 calendar days.

Director of Operations

Scottish Public Pensions Agency

7 Tweedside Park




2. Visitors to our websites

Cookies and Website Traffic Analysis

When users enter the Scottish Public Pensions Agency (SPPA) website their computers will automatically be issued with 'cookies'. Cookies are text files which identify users' computers to the SPPA's server. The website then creates 'session' cookies to store some of the preferences of users moving around the website, e.g. retaining a text-only preference. Cookies in themselves do not identify individual users but identify only the computer used. SPPA session cookies are deleted on departure from the website. However, those from third parties may persist.

Many websites use cookies to track traffic flows, whenever users visit those websites.

The SPPA website uses third-party cookies to measure use of the website including number of visitors, how frequently pages are viewed, and the city and country of origin of users. This helps to determine what is popular and can influence future content and development. For this purpose, the SPPA uses Google Analytics to measure and analyse usage of the website. The information collected by the SPPA will include IP Address, pages visited, browser type and operating system. The data will not be used to identify any user personally.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services may not be provided to that user.

Google Analytics

  Cookie File Name Description
  _utma                      We use Google Analytics to monitor traffic levels, search queries and visits to this website. 
  _utmb Google Analytics stores IP address anonymously on its servers in the US, Google does not associate your IP address with any personally identifiable information.
  _utmc These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.


A user does not have to register to use the SPPA website, but must register if they wish to use the My Pension online member services.

Employing authorities must register to use SPPA's Employer Services


This website contains links to other sites. Please be aware that we, the SPPA, are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

3. Surveys

Each year the SPPA conducts a survey in to customer satisfaction. Participation in this survey is completely voluntary and the user therefore has a choice whether or not to disclose this information. The survey is compiled using Survey Monkey

4. Sharing

Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

 Further information;     Bodies Providing Data

                                   National Fraud Initiative

SPPA routinely enters data sharing agreements with stakeholders for the purpose of pension administration. These agreements ensure data sharing is undertaken to;

· Meet legal and regulatory requirements

· Promote responsible sharing and discretion

· Implement proportionate controls according to sensitivity

· Make accidental compromise unlikely

5. Copyright

The information and publications on the SPPA's website are subject to Crown Copyright unless otherwise indicated. Material may be reproduced without formal permission or charge for personal or in-house use only.

The Controller of Her Majesty's Stationery Office (HMSO) has developed an Open Government License as a tool to enable Information Providers in the public sector to license the use and re-use of their Information under a common open licence. The Controller of HMSO has authority to license Information subject to copyright and database right owned by the Crown. The extent of the Controller's offer to license this Information under the terms of this licence is set out in the UK Government Licensing Framework.

Notification of Changes: If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If users have any questions or suggestions regarding our privacy policy, please contact SPPA's Webmaster.

Alternatively, write to:

Head of Security
Scottish Public Pensions Agency
7 Tweedside Park

Link to Scottish Government Website